OUR MISSION

At Serendipity Support Services, our mission is to provide truly person-centred support that puts each individual at the heart of everything we do. We believe that every person has the right to live a life filled with choice, dignity, independence, and meaningful connection — and it is our role to support that in a way that respects who they are, what they value, and how they want to live.

Person-centred support means we listen. We take the time to understand each person’s goals, interests, needs, and dreams, and we shape our supports around them — not the other way around. Whether someone enjoys cooking, being outdoors, creating art, spending time with friends, or simply relaxing at home, we make sure their supports reflect what brings them joy and purpose.

We are committed to building trusting relationships, creating safe and inclusive environments, and supporting people to grow in confidence and independence. Our team works alongside participants, families, and the wider community to ensure everyone feels supported, respected, and empowered.

At Serendipity, we don’t just provide care — we build connection, opportunity, and belonging. Our mission is to help every person live a life that is rich, fulfilling, and uniquely their own.