FREQUENTLY ASKED QUESTIONS

Please reach us at admin@serendipityss.com.au if you cannot find an answer to your question.

WHY SHOULD I CHOOSE SERENDIPITY AS MY SUPPORT PROVIDERS?

Serendipity Support Services have a large and diverse team who have many years of experience and knowledge behind them. Our goal is to provide the highest level quality of support and care to our Participants and their families.

WHAT TYPE OF DISABILITIES DOES SERENDIPITY SUPPORT?

Serendipity provide support to people who have physical and intellectual disabilities, acquired brain injury and mental health struggles. We support people who have highly complex needs and personal care.

IS SERENDIPITY SUPPORT SERVICES A REGISTERED NDIS PROVIDER?

Yes! Serendipity are registered with the NDIS in the areas of Supported Independent Living Homes, community access, in-home care, Day Program and Respite Care (STA).

CAN SERENDIPITY SUPPORT ME IN MY HOME?

Of course! Serendipity can provide support to you within your own family home.

CAN SERENDIPITY SUPPORT ME IN RESPITE CARE (STA)?

Of course! Serendipity can provide support to you at our beautiful respite home located in Primbee, NSW.

CAN SERENDIPITY HELP ME FIND SUPPORTED INDEPENDENT LIVING (SIL) HOUSING?

Serendipity have 2 SIL homes located in the Illawarra. We currently have vacancies available in 1 of these homes. Contact us for more information.

WHAT TYPE OF ACTIVITIES CAN SERENDIPITY PROVIDE SUPPORTS FOR IN THE COMMUNITY?

Serendipity Staff can support you in doing almost anything you desire. Whether that be an outing for a meal, shopping, site seeing, exercising, visiting family, walking your pets, going to the movies, local action parks, and much more.